Privacy Policy

Last Updated: June 20, 2026

This Privacy Policy explains how The Laboratory collects, uses, shares, and protects information when you visit our website, purchase products, contact us, create an account, sign up for marketing, or otherwise interact with our website and services.

By using our website, you agree to the collection and use of information described in this Privacy Policy.

1. Important Notice About Our Products

Our products are intended for lawful research purposes only and are not intended for human consumption, medical use, diagnosis, treatment, cure, prevention of disease, or use as dietary supplements. Our Privacy Policy only explains how we handle personal information. It does not replace our Terms & Conditions, Research Use Disclaimer, Return Policy, Shipping Policy, or other product-related policies.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login information
  • Order details
  • Customer service messages
  • Age or eligibility confirmation
  • Business, institution, or research-related information, if required
  • Marketing preferences
  • Any other information you voluntarily provide

Payment Information

Payments are processed through third-party payment providers. We do not store full credit card numbers on our own servers. Payment processors may collect payment card details, billing information, fraud-prevention data, and transaction information according to their own privacy policies.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages viewed
  • Links clicked
  • Referring website
  • Approximate location based on IP address
  • Date and time of visit
  • Shopping cart activity
  • Cookie and tracking technology data

Information From Third Parties

We may receive information from third parties such as:

  • Payment processors
  • Shipping carriers
  • Fraud prevention services
  • Age or identity verification providers
  • Analytics providers
  • Advertising platforms
  • Email and SMS marketing providers
  • E-commerce platforms and website hosting providers

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Verify eligibility to purchase products
  • Confirm billing and shipping details
  • Prevent fraud, chargebacks, abuse, and unauthorized transactions
  • Communicate about orders, shipping, returns, and customer support
  • Create and manage customer accounts
  • Send promotional emails or text messages, where permitted
  • Improve our website, products, customer experience, and marketing
  • Personalize website content and product recommendations
  • Run analytics and advertising campaigns
  • Maintain security and protect our legal rights
  • Comply with applicable laws, regulations, payment processor rules, and lawful requests

4. Age Restrictions and Minors

Our website is not intended for children or minors. We do not knowingly collect personal information from children under 13. We also do not knowingly sell products to minors.

By using this website or placing an order, you represent that you are at least the age of majority in your state or jurisdiction and are legally permitted to purchase products from us.

If we learn that we have collected personal information from a child or minor without proper authorization, we may delete that information and cancel related accounts or orders.

5. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate our website and improve your experience. These technologies may help us:

  • Keep items in your cart
  • Remember preferences
  • Understand website traffic
  • Measure advertising performance
  • Detect fraud and security issues
  • Personalize content and marketing

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Email and SMS Marketing

You may choose to receive promotional emails or text messages from us. These may include product updates, sales, abandoned cart reminders, restock notices, and other marketing messages.

You can unsubscribe from emails by clicking the unsubscribe link in our emails. You can opt out of text messages by replying STOP or following the instructions provided in the message.

We do not sell or share your SMS consent or mobile phone number with third parties for their own marketing purposes. SMS data may be shared only with service providers that help us send and manage text messages.

7. How We Share Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • E-commerce platform providers
  • Payment processors
  • Shipping carriers
  • Fulfillment providers
  • Email and SMS marketing platforms
  • Analytics providers
  • Advertising platforms
  • Fraud prevention and security providers
  • Customer service tools
  • Age or identity verification providers
  • Professional advisors, such as attorneys, accountants, and insurers
  • Government, regulatory, or law enforcement authorities when legally required

We may also share information if needed to protect our rights, enforce our policies, investigate fraud, respond to legal requests, or complete a business transfer such as a merger, sale, or acquisition.

8. Advertising and Analytics

We may use tools such as Google Analytics, Google Ads, Meta/Facebook Pixel, TikTok Pixel, Shopify analytics, or similar services to understand customer behavior and improve advertising.

These tools may collect information about your device, browser, website activity, purchases, and interactions with our ads. Some privacy laws may consider this type of sharing to be “targeted advertising,” “selling,” or “sharing” of personal information.

You may be able to opt out by adjusting your cookie settings, browser settings, or platform advertising preferences.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. These may include secure payment processing, restricted access, encryption where appropriate, fraud monitoring, and security tools.

However, no website, payment system, or method of transmission is completely secure. We cannot guarantee absolute security.

10. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Order fulfillment
  • Customer service
  • Business records
  • Tax, accounting, and legal obligations
  • Fraud prevention
  • Dispute resolution
  • Compliance with applicable laws and payment processor requirements

When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.

11. Your Privacy Choices

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of your information
  • Opt out of marketing emails or text messages
  • Opt out of certain targeted advertising or data sharing
  • Limit certain uses of sensitive information, where applicable

To make a privacy request, contact us at:

Email: thelaboratoryresearchdivision@gmail.com

We may need to verify your identity before completing certain requests.

12. California Privacy Notice

If you are a California resident, California law may provide additional rights regarding your personal information.

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email, phone number, IP address, billing address, and shipping address
  • Commercial information, such as products purchased, order history, and payment transaction details
  • Internet or electronic activity, such as website usage, browser information, cookies, and interactions with ads
  • Geolocation information, such as approximate location based on IP address
  • Inferences, such as customer preferences or shopping behavior
  • Sensitive personal information, if required for age, eligibility, payment, fraud prevention, or compliance purposes

We collect this information for the purposes described in this Privacy Policy.

We do not knowingly sell personal information in the traditional sense. However, some advertising or analytics activities may be considered “sharing” or “selling” under California law. California residents may have the right to opt out of such sharing.

To submit a California privacy request, contact us at:

Email: thelaboratoryresearchdivision@gmail.com

Please include “California Privacy Request” in the subject line.

13. Other State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Depending on your state, these rights may include access, deletion, correction, data portability, and the ability to opt out of targeted advertising or certain data sharing.

To exercise available rights, contact us at:

Email: thelaboratoryresearchdivision@gmail.com

We will respond as required by applicable law.

14. International Users

Our website is operated from the United States. If you access our website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

By using our website, you consent to the transfer and processing of your information as described in this Privacy Policy.

15. Third-Party Links

Our website may contain links to third-party websites, apps, payment services, social media platforms, or other services. We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing information.

16. Order Verification, Fraud Prevention, and Compliance

Because our products may be subject to restrictions, we may use personal information to verify customer eligibility, confirm order details, prevent fraudulent purchases, comply with payment processor rules, and meet legal or regulatory obligations.

We reserve the right to cancel, refuse, or hold any order for verification or compliance reasons.

17. Do Not Track Signals

Some browsers offer “Do Not Track” signals. Our website may not currently respond to all Do Not Track signals. You can still control cookies and tracking through your browser, device settings, and available opt-out tools.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.